Services Transformation and Innovation Group LLC

 

Leaders in Service Transformation and Customer Experience

Services Transformation and Innovation Group

United States

ph: 510.733.6131
alt: 925.998.4443

Publications

For your reading pleasure:

NEW BLOG Site

 Doug Morse's Blog

Click the link above to see our latest BLOG on Service Innovation and Customer Experience. Participate in the discussion and join the community

Click HERE to access archived blog posts  

 


See recent published articles and papers from Services Transformation and Innovation Group:

June IACCM Managzine: Serivtization.


FREE Whitepaper on Service Innovation

"The Service Oriented Enterprise, a call for Business innovation"

email us at info@servtrans.com for a free copy today.


 

SATMETRIX, the Net Promoter Company

 Offered a Webinar on Proactive Support, June 25 2008. We offered a whitepaper for the attendees.You can download the  free Whitepaper called:

Is your company a "Service Oriented Enterprise "TM?

Or email us for a free copy!

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New Book:

"The Services Oriented Enterprise"

How Customers Transformed the Services Industry

 coming soon

 

Click HERE for our recommended list of other books on Service

Copyright Services Transformation and Innovation Group LLC. All rights reserved.

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Services Transformation and Innovation Group

United States

ph: 510.733.6131
alt: 925.998.4443