Services Transformation and Innovation Group LLC
Leaders in Service Transformation and Customer Experience
Services Transformation and Innovation Group
United States
ph: 510.733.6131
alt: 925.998.4443
info
2007 D.F. Blumberg Award for Service Innovation
from the Services Industry Association
Douglas Morse is the Managing Principal and founder of the Services Transformation and Innovation Group. Douglas has spent over 30 years developing service strategies and solutions for companies like IBM, Amdhal,Nellcor-Puritan-Bennett,Aspect Communications, Autodesk, Peoplesoft and Oracle. His experience and research has shown the path to the future of services is through a unique new business model called " The Services Oriented Enterprise ". This is also the title of his upcoming book that will reveal the secrets on how to Transform, Innovate and Optimize businesses to deliver exceptional new value to customers.
Our services professionals and research partners help our clients deliver innovative products and services that are focused on the best outcomes for their customers. By focusing on customer outcomes, our clients deliver far greater value that allows them to share in the overall financial success of the entire service system.
The Services Transformation and Innovation Group and its partners are passionate promoters for national and international initiatives that drive government investments into Services research, education and innovation that will help prepare us for the new services economy.
Services Transformation and Innovation Group
United States
ph: 510.733.6131
alt: 925.998.4443
info