Services Transformation and Innovation Group LLC

 

Leaders in Service Transformation and Customer Experience

Services Transformation and Innovation Group

United States

ph: 510.733.6131
alt: 925.998.4443

About Us

Leaders and Experts in the new global Services Economy

We ARE your expert partners in designing and executing the strategies to  help your business  TRANSFORM, INNOVATE and OPTIMIZE to become a true

"Services Oriented Enterprise"  TM

In todays world the path to go from a products based  and technology leader to world class solutions provider is littered with many obstacles. Financial, cultural, regulatory and vision issues are just a few of the things that will impede your success unless you have the proper guide, like the Services Transformation and Innovation Group. We are true pioneers that have the functional, tactical and strategic experience that you need to accelerate your transformation.

The next frontier is the "Service Oriented Enterprise". No, this is not just another hype from the software industry. This is the model for the future that will help you leapfrog your competition by finding new and innovative ways to derive new value for your customers and your shareholders. 

2007 D.F. Blumberg Award for Service Innovation

from the Services Industry Association

Douglas Morse is the Managing Principal  and founder of the Services Transformation and Innovation Group. Douglas has spent over 30 years developing service strategies and solutions for companies like IBM, Amdhal,Nellcor-Puritan-Bennett,Aspect Communications, Autodesk, Peoplesoft and Oracle. His experience and research has shown the path to the future of services is through a unique new business model called " The Services Oriented Enterprise ". This is also the title of his upcoming book that will reveal the secrets on how to Transform, Innovate and Optimize businesses to deliver exceptional new value to customers.

Our services professionals and research partners help our clients deliver innovative products and services that are focused on the best outcomes for their customers. By focusing on customer outcomes, our clients deliver far greater value that allows them to share in the overall financial success of the entire service system.

The Services Transformation and Innovation Group and its partners are passionate promoters for national and international initiatives that drive government investments into Services research, education and innovation that will help prepare us for the new services economy.

   

  

  


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Services Transformation and Innovation Group

United States

ph: 510.733.6131
alt: 925.998.4443